Every growing business reaches a crossroads with technology: Do we handle IT in-house, or should we bring in outside support? And if you already have internal IT, how do you scale without stretching your team too thin?
The answer often lies in choosing between fully managed IT and co-managed IT services.
At Veracity Technologies, we've helped businesses across the Minneapolis-St. Paul metro—especially in finance, construction, and manufacturing—choose the right model for their compliance needs, staffing levels, and growth goals.
What Is Fully Managed IT?
Fully managed IT is like hiring an outsourced IT department. Your managed service provider (MSP) handles everything—from help desk support and patching to cybersecurity, vendor management, and long-term planning.
With Veracity's SOC 2-certified fully managed IT services, clients get:
- 24/7 Monitoring and Threat Detection
- Unlimited Remote and Onsite Support
- vCIO Strategic Planning
- Regulatory Compliance Management
- Data Backup & Disaster Recovery
This model works best for:
- Financial services firms without in-house IT
- Construction companies that want to offload tech entirely
- Manufacturers looking for predictable IT costs and full compliance
If you're tired of juggling vendors, chasing outages, or losing sleep over audits, fully managed IT gives you a fresh start and a full-service safety net.
What Is Co-Managed IT?
Co-managed IT isn't about replacing your internal team—it's about empowering them.
In a co-managed model, Veracity partners with your existing IT staff to:
- Provide overflow support for tickets and emergencies
- Offer compliance expertise to prepare for audits like SOC 2, FINRA, or CMMC
- Strengthen cybersecurity with advanced tools (EDR, MFA, MDR)
- Assist with after-hours monitoring and project rollouts
- Deliver strategic consulting and staff training
This model works best for:
- Mid-sized manufacturers with internal IT but limited security coverage
- Construction firms handling large-scale builds with lean tech teams
- Financial organizations under pressure to meet strict regulatory controls
You stay in control—while we help you scale without burnout or blind spots.
Fully Managed vs. Co-Managed IT: How to Decide
Ask yourself:
- Do we have internal IT resources? If not, fully managed IT ensures everything is covered.
- Is our IT team overwhelmed or stretched thin? If yes, co-managed IT adds capacity and expertise.
- Are we struggling with compliance documentation? Either model supports audit readiness, but co-managed helps bridge internal knowledge gaps.
- Do we need cost predictability? Fully managed IT offers flat-rate pricing with fewer staffing costs; co-managed helps maximize your internal team's ROI.
Why Regulated Industries Trust Veracity
From day one, Veracity brings decades of experience, SOC 2 standards, and a seamless onboarding process to help you:
- Reduce downtime
- Meet compliance goals
- Align IT with business strategy
- Protect data and client trust
Whether you're building a new facility, expanding services, or navigating regulatory audits, we design IT support that matches your momentum—without overwhelming your team.
FAQs: Choosing Your Managed IT Model
Can I switch from co-managed to fully managed later?
Yes. Many clients evolve their model over time. Because we already know your systems, the switch is seamless.
Is fully managed IT more expensive?
Not always. It can actually reduce your overall IT costs by eliminating internal staffing needs and unexpected tech expenses.
Can Veracity support compliance in both models?
Yes. Our SOC 2-certified processes help businesses pass audits regardless of whether we're managing all or part of your infrastructure.
How quickly can we get started?
Our onboarding process begins immediately after signing. Most clients are live in a matter of weeks with monitoring, ticketing, and security tools in place on day one.
Which industries benefit most from co-managed IT?
Finance, construction, and manufacturing firms often prefer co-managed support because they need to retain internal control while bolstering security and compliance.
Key Takeaways
- Fully managed IT replaces your internal IT team with an outsourced model that handles everything.
- Co-managed IT supplements your existing team with advanced tools, compliance support, and overflow capacity.
- Your ideal model depends on resources, compliance needs, and growth goals.
- Veracity offers both options backed by 30+ years of experience, SOC 2 certification, and a 98% client retention rate.
You don't have to choose between "doing it all" and "giving it all away." There's a model that fits. Let's find it together.
🟡 Ready to explore co-managed or fully managed IT for your Twin Cities business?
Click Here or give us a call at 952-941-7333 to Book a FREE Consult
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